Explore Scientific Privacy Statemen

Effective Date: April 15th, 2025

At Explore Scientific, your privacy is important to us. This policy explains what information we collect, how we use it, and the choices you have regarding your personal data. By using our site or purchasing from us, you agree to the terms outlined below.

SECTION 1 – WHAT INFORMATION DO WE COLLECT?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide such as your name, shipping and billing addresses, email address, and phone number.

When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address, browser type, and operating system to help us improve your user experience and website functionality.

If you opt in, we may also collect your email address for the purpose of sending updates, newsletters, or promotional offers.

SECTION 2 – CONSENT

How do we obtain your consent?

When you provide us with personal information to complete a transaction—such as placing an order, verifying your payment method, arranging for delivery, or returning a purchase—we assume your consent to collect and use that information for that specific purpose only.

If we request your personal information for a secondary reason (e.g., marketing), we will ask you directly for your explicit consent or provide an opportunity to decline.

How do you withdraw consent?

If you change your mind after opting in, you may withdraw your consent for us to contact you or to continue collecting, using, or disclosing your information at any time by contacting us at:

service@explorescientific.com

Explore Scientific, 1010 S. 48th St., Springdale, AR 72762

SECTION 3 – DISCLOSURE

We may disclose your personal information if:

• Required by law, regulation, or court order.

• You violate our Terms of Service.

SECTION 4 

THIRD-PARTY FULFILLMENT & DATA SHARING

Why we share your information

To fulfill certain orders (e.g., via drop shipping or direct-from-manufacturer delivery), we may share limited personal information—such as your name, shipping address, contact number, and order details—with trusted third-party suppliers or fulfillment partners.

These partners are contractually obligated to use this data only for fulfilling your order and are prohibited from using it for any marketing or unrelated purposes.

Data Processing Agreement (DPA)

We require all fulfillment partners to sign a Data Processing Agreement (DPA) ensuring they:

• Use data solely for order fulfillment

• Maintain data confidentiality and security

• Comply with applicable privacy regulations

• Delete or return data once services are complete

By placing an order with us, you consent to the sharing of your data under these conditions.

For any questions about data usage or your rights, contact privacy@explorescientific.com

SECTION 5 – SHOPIFY

Our online store is hosted on Shopify Inc., which provides the e-commerce platform we use. Your data is stored through Shopify’s secure servers, databases, and application, protected by firewalls.

Payment Processing

If you choose a direct payment gateway (such as credit card payment), Shopify stores your encrypted credit card information in accordance with PCI-DSS standards. Your data is stored only as long as necessary to complete your transaction.

You can read Shopify’s Terms of Service and Privacy Policy for more information.

SECTION 6 – THIRD-PARTY SERVICES

Third-party service providers (e.g., payment processors, logistics providers) may collect and use your information as necessary to perform services on our behalf. These providers have their own privacy policies, and we recommend reviewing them.

Please note that certain providers may be located in or operate from jurisdictions different from yours or ours, which may subject your data to local laws (e.g., U.S. Patriot Act if processed in the U.S.).

When you leave our site or interact with a third-party platform, you are no longer governed by our Privacy Policy.

SECTION 7 – SECURITY

We implement industry-standard security measures to protect your personal information, including encryption via SSL (Secure Socket Layer) and AES-256 protocols. While no method is 100% secure, we follow all PCI-DSS guidelines and best practices to protect your data.

SECTION 8 – COOKIES

Our site uses cookies to enhance your browsing experience. Examples include:

• _session_id: Stores session information (referrer, landing page, etc.)

• _shopify_visit: Tracks visits for internal analytics

• cart: Stores cart content

• storefront_digest: Used to determine access for password-protected stores

• PREF: Set by Google to track site visits

You can control cookies through your browser settings or opt out at any time.

SECTION 9 – AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you are the legal guardian giving consent for any minor dependents to use the site.

SECTION 10 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. Any updates will be posted on this page, and significant changes will be clearly communicated. Changes take effect immediately upon posting.

If Explore Scientific is acquired or merged with another company, your data may be transferred to the new owner to ensure continued service.

QUESTIONS OR CONCERNS?

If you have any questions or wish to:

• Access, correct, or delete your personal data

• Register a privacy-related complaint

• Request more details about how we process your data

Please contact our Privacy Compliance Officer:

Explore Scientific, Attn: Privacy Officer

1010 S. 48th St., Springdale, AR 72762